Privacy Policy
At Arumporul, we are committed to safeguarding your privacy and ensuring the utmost transparency regarding how your data is handled when exploring ancient monuments, submitting field reports, or supporting sacred temple restoration.
01. Information We Collect
We collect minimal information necessary to deliver rich heritage discovery experiences and transparent donation management:
Voluntary User Details
Name, Email address, Contact phone number, and voluntary volunteer preferences provided during account signup or ruin reporting.
Monument Field Reports
Uploaded photographs, GPS coordinates of endangered structures, and condition notes submitted via the "Spot a Ruin" portal.
Contribution Metadata
Transaction ID (Razorpay Payment ID / Bank UTR), contribution amount, targeted temple project, and timestamp for receipt delivery.
Technical Analytics
Browser type, device compatibility for WebXR / 3D model rendering, and preferred language (Tamil / English).
02. Payment Processing & Razorpay Disclosure
When making a voluntary temple restoration contribution or pass purchase, your payment is processed directly through Razorpay Software Private Limited, an RBI-authorized Payment Aggregator.
Zero Card Data Storage by Arumporul:
Arumporul never sees, processes, or stores complete debit/credit card numbers, CVV codes, net-banking passwords, or UPI MPINs. All payment processing occurs on Razorpay’s encrypted, PCI-DSS Level 1 certified checkout environment.
Razorpay securely handles your transaction details in compliance with Reserve Bank of India (RBI) tokenization guidelines and data security mandates. For Razorpay's privacy commitments, refer to Razorpay's Privacy Policy.
03. How We Use Your Information
- Restoration Coordination: Connecting citizen ruin reports with verified Uzhavarappani volunteer teams and archaeological ground coordinators.
- Contribution Receipts: Issuing verifiable digital donation certificates and transaction audit logs for temple works.
- Account & Platform Security: Authenticating user accounts, mitigating automated bot abuse, and protecting server integrity.
- Direct Communication: Sending restoration progress updates, work milestone photos, or responding to customer service queries.
- Zero Selling Policy: We do NOT sell, rent, monetize, or trade your personal data to marketing third parties or ad brokers.
04. Data Security & Storage
We implement rigorous technical and organizational security safeguards to prevent unauthorized access, alteration, or disclosure of user data:
- All web traffic is transmitted via strong 256-bit TLS/SSL encryption (HTTPS).
- Cloud databases are managed through hardened, encrypted PostgreSQL / Supabase infrastructure with Row Level Security (RLS) policies.
- Administrative and coordinator access requires multi-factor authenticated sessions.
05. Your Data Rights (DPDP Act, 2023)
As a valued citizen user of Arumporul, under the Digital Personal Data Protection Act, 2023, you have the following rights:
• Right to Access: You may request a summary of personal data held about you by Arumporul.
• Right to Correction: You may request rectification of inaccurate or outdated contact information.
• Right to Erasure: You may request deletion of your account and uploaded data, subject to statutory donation bookkeeping requirements under Indian laws.
• Right of Grievance Redressal: You have the right to register concerns with our designated Grievance Officer.
06. Grievance Redressal Officer Contact
In compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and DPDP Act 2023, the details of the designated Data Grievance Officer are provided below:
Grievance Officer:
Rajkamal R
Founder & Data Protection Officer
Entity:
Arumporul Heritage Tech Initiative
Tamil Nadu, India